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March 28, 2020
To our Clients…How are you during this time? We hope you are coping as well as possible and staying healthy.
We are aware of and acknowledge the growing concerns and fears around the COVID-19 Pandemic. Let’s be honest: there’s a lot of uncertainties and complexities around our current reality. Since we are serving you and our surrounding communities – we feel we should reach out and communicate how we can best serve our clients and our employees as we move forward.
Regardless of uncertainties, we are aware we can do our part in slowing the spread of COVID-19, which means implementing guidelines from our Government, medical professionals, and MDH.
We value your continued trust and support, and want you to know what actions we are taking to reassure you and your family as you invite us in your homes or businesses.
We plan to keep offering interior services to our clients and our team is prepared to complete your projects while taking the following precautions:
- Upon greetings, all members of our team will refrain from shaking hands with clients – feel free to engage in those elbow taps!
- Upon entering your home, we have instructed our team members to sanitize and/or wash their hands with soap and water. They are also instructed to do this frequently throughout the day and when leaving your home or business.
- If one of our team members are showing any signs of illness or are sick, they will not come to work or enter your home.
- If you, or anyone in your household is sick, please notify us so we can make any necessary adjustments in rescheduling your project.
- If you have any concerns or would like us to take special precautions, please let us know in advance of your project or appointment.
- If you would like to reschedule an onsite estimate, or instead take advantage of a virtual estimate – let us know!
As small business owners, we want to continue to provide work and income to our business and employees, but will do so safely with the wellbeing of each and every person that we interact with. We will continue to monitor the situation and share updates as we evaluate the best path forward.
Let us know if you have any questions or concerns, or if there is anything we can do to help. We are all in this together!
All the Best,
Ryan and Danie Turry, Headwaters Painting.
